Intro Course

Terms & Conditions

This policy has been carefully crafted to ensure fairness to both our participants and our staff. Please contact us for clarification about this policy.

Payment Details
● All payments are non-refundable.

Cancellation Policy
● You can reschedule your program up to 72 hours before it starts. 

● Less than 72 hours before the start of a program:

• You cannot reschedule.
• No refund or credit will be issued for any reason.
• If you ‘no-show’ to a program or any portion of a program, no refund or credit will be issued or pro-rated.  Missing the first session of a multi-session program constitutes a ‘no-show’; no entry is allowed into subsequent sessions.

If we cancel:
● Uptown reserves the right to cancel or reschedule a program at any time for any reason.
● A full refund or credit will be issued if Uptown cancels a program.

Late Entry
Arriving late greatly impacts the flow of this course; no late entry is permitted. No refunds are given in these situations. 

Cost Includes
-- Instruction
-- Day Pass
-- Rental Climbing Equipment (personal equipment recommended)

Prerequisites: 

• Participants must be 14 years of age or older
• Anyone under 18 years of age must have a waiver filled out by a parent or legal guardian

Equipment Required

• Rock climbing shoes
• Harness
• Belay Device
• Rental equipment is included in the course price
• We recommend bringing your personal gear (harness, belay device, rock shoes) if you own them

Late Entry
Arriving late greatly impacts the flow of this course. As such, no entry is permitted more than 5 minutes after the course start time. No refunds are given in these situations.